How it all began...
Returns Policy
I'm dedicated at offering premium products and upholding the highest standards of customer service.
I want you to absolutely love your purchase, which is why my returns and exchange policy is straightforward.
If for any reason you're not satisfied with the socks or slippers you've received due to sizing, length, or feel, you have a 30-day period from receipt to return them. Kindly send me an email at hello@designsbyshin.com to notify me of the return. Please include your name and order number in your email to help me locate your original order efficiently. Once i've received the socks back at our office, we'll issue a full refund, excluding the original shipping costs. Please note that you'll be responsible for the return shipping costs.
To qualify for a full refund, the socks must be returned in their original packaging and in the same condition as when you received them. We cannot accept socks that show signs of extended wear. For example, if you've purchased a pack of socks and return all of them, we'll refund the cost of the unworn pairs.
If you've received a faulty or damaged item, simply provide me with a photograph of the fault, and I'll credit you with a full refund, including shipping costs. Contact me at hello@designsbyshin.com, and I will promptly address the issue.
In the rare event that I've sent you the wrong socks, please get in touch, and I will swiftly send you the correct ones.
Your satisfaction is super important to me, and I'm here to ensure you have a positive experience with my products.
Let customers speak for us
from 737 reviewsI have two pairs and brought many for friends, who have now purchased for their partners. It is a great gift and so comfortable.
Love the feel and design of the socks, makes me feel special knowing I’ve got them on to express my affiliation with the food on my socks.
bought this bundle for a friend & they loved it! beautiful colour palette 🍃🐢🌱🦖🥦💚🥬
the matcha socks are soft & comfy on my feet 🥰 colour combo & asian relatability is elite 🤌🏻 its giving, ✨MMMYES✨
bought some for myself & friends — I would totally get more
Absolutely adore these slippers. They are extremely comfortable and adorable. I love matcha and these are just perfect
These Matcha slippers are great - so happy we went for it! They are cute, comfy and cozy!
These are some of the most comfy and stylish indoor slippers I have had. They have a soft lining that makes you feel like you are walking on a cloud.
The design is very nice and is perfect for a yumcha enthusiast such as myself. They were so nice I bought some for my friends for their birthdays as well.
I love my mystery socks. Very comfortable. People admire them
My sibling and I love our new slippers from DesignsByShin! We got the matcha and bubble tea designs—so cute, cosy and soft. We will definitely be purchasing more slippers again. Thank you Shin! 💜
My onigiri slippers are cosy, comfy and very cute. I love them
My Onigiri slippers are the most delightfully comfortable I’ve ever owned! So happy with my purchase !
200/10 so happy W my order. Hooray. Cute designs, quick delivery and no regrets!!
This is my third six pack purchase; the socks are so comfortable and the designs so cute and delicious!
Matcha Slippers
Shin goes above and beyond with customer service and the products are nicely designed and good quality. The Yum cha and Matcha range are so cute !